Privacy Policy

• Account details such as your name, email address, login information, and account profile preferences.
• Product inputs and outputs such as prompts, strategy rules, backtest settings, local drafts, chat history you choose to keep, and support requests.
• Technical and usage information needed to operate the Service, secure accounts, debug issues, and understand product performance.
• Cookie, session, and browser-storage data used for authentication and app state.
• If paid billing is enabled in the future, billing and payment-related details handled by the checkout provider active at that time, including Stripe if Stripe is the provider shown at checkout. No live Stripe checkout integration was detected in this repository on March 1, 2026.

• Provide the Service, authenticate users, and keep your account working.
• Secure the product, prevent abuse, investigate incidents, and enforce our terms.
• Support you, respond to requests, and improve product quality and reliability.
• Deliver AI-powered responses and strategy-assistance features when you choose to use them.
• Send service messages and, where you opt in, product or marketing communications.

• Appwrite Cloud for authentication and user-profile/data services.
• OpenAI for AI features when you submit prompts that use those services.
• TradingView Lightweight Charts and other client-side libraries used to render product functionality.
• Meta Pixel and Google Ads scripts for marketing and advertising measurement.

We detect live Meta Pixel and Google Ads tags in this repository on March 1, 2026. We did not detect a live GA4 tag or a live Stripe checkout flow in the current codebase. If that changes, this policy and our cookie notice should be updated.

We keep personal information only as long as reasonably needed to provide the Service, comply with legal obligations, resolve disputes, keep security records, and enforce our agreements. Browser-stored drafts or chat history remain on your device until you clear them or the application removes them.

Cloud providers and service vendors may process or store data outside Australia. By using the Service, you understand that information may be transferred to jurisdictions with different privacy protections than Australia.

We use reasonable technical and organizational measures to protect personal information, but no system is perfectly secure. You are also responsible for keeping your credentials secure.

You can ask us to access, correct, or delete personal information we hold about you, subject to legal and operational limits. To make a request, contact us using the details below and provide enough information for us to verify the request.

Support email: refinequant@gmail.com

Support hours: Monday to Friday, 9:00 AM to 5:00 PM Oceania business hours (AEST/AEDT).

ABN: 37 104 727 887

Governing law: Australia